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Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
Rochester Linoleum And Carpet One - Cautionary tale and warning
They are also known as Rochester Kitchen Flooring & Bath now. They took $29,200 upfront. The owner Albert Pelusio, Jr. sent threatening and insulting texts. They worked part time and at the end of three weeks our cabinets were still not installed. Six weeks later they...
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Company wrote 0 private or public responses to the review from Oct 11.
1.4
#1379054
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I worked for Rochester linoleum and decided to resign from the company. Albert Pelusio the owner is a thief and stole money from me refusing to pay me for work hours I did for him. Albert Pelusio who has a terrible reputation in the flooring industry and takes money...
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Company wrote 0 private or public responses to the review from Oct 22, 2017.
Cindy Gatgens
Cindy Gatgens

I was really interested in your review because this is what I suspected was going on since they have $29,200 from us and when they stopped working 4 weeks ago no cabinets were...

1.0
#1118611
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Ordered carpet. Gave deposit. $500. Was told it was in, but they wanted to come to the house and re-measure so they didn't make any mistakes in cutting the correct lengths. Came out and said they needed another $1000 to because their first measure was incorrect a bit....
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Company wrote 0 public responses to the review from Jan 24, 2017.
Cindy Gatgens
Cindy Gatgens

Would love to hear about your experience in detail

1.0
#996657
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Short Review on January 23, 2017

CROOKS PLAIN AND SIMPLE!!!! Worst company ever! Do not do business with these crooks! Warning! If you choose to ignore, I told you so!
Company wrote 0 public responses to the review from Jan 23, 2017.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#995907
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on july 9th we purchased hardwood flooring to be installed on august 18th. 2 days befor installation Rochester linoleum called to say the product was not avalible . we asked for a refund and was told no. as of September 10 th we have not gotten a refund. do not deal...
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Company wrote 0 public responses to the review from Sep 10, 2016.
Anonymous
Cindy Gatgens

Would love to talk to you about your experience.

1.0
#916292
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I wish I read these reviews before we bought. We purchased both tile and hardwood to repair a water damaged bedroom/bath for a vacation rental. Took three vacation days to be there for the repairs and they only showed up one day (late). The installer, who was nice,...
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Company wrote 0 public responses to the review from May 26, 2016.
Cindy Gatgens
Cindy Gatgens

I would love to talk to you about your experience. A lot of customers have had very similar experiences including me. They would show up usually only 4-5 hours at most and som...

Anonymous
Anonymous

These people are crooks plain and simple If you want better service go get mugged in down town Rochester

RL was subcontractor on a kitchen remodel. Three years later, out of the blue, they served with certified letter announcing their intent to sue us because our contractor allegedly hadn't paid them for part of the job. We never hired RL, we never had any direct...
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Company wrote 0 public responses to the review from Jun 14, 2015.
Cindy Gatgens
Cindy Gatgens

Would love to hear about your experience in detail

#650099
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Run, don't walk away from them. This place took my deposit money at the end of march, a week later, the day before the guys were supposed to measure, they call to tell me that No one wrote down the names of the samples the measure guys were supposed to bring, and...
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Company wrote 0 public responses to the review from May 30, 2015.
Cindy Gatgens
Cindy Gatgens

Would love to hear about your experience in detail

1.3
#643026
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Apparently the Rochester Linoleum & Carpet (at least the one in Webster) hires independent contractors to install the carpets and floors they sell by somehow consigning these jobs to them. The vinyl flooring was scheduled to arrive and be installed first. This was so...
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Company wrote 0 public responses to the review from Feb 12, 2012.
Anonymous
Anonymous

I wished I Googled before spending nearly $4,000 and the sales manager is BEYOND RUDE. he said no one gets out of the contract even if they didn't deliver the products at the...

Anonymous
Ellen G

Buyer beware. I purchased three rooms of carpet several months ago. Two rooms were berber. After a couple weeks I noticed run lines down the carpet. Since then there are more ...

#296411
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